IMPACT is committed to changing lives, for good. Our family of services helps restore the health and productivity of individuals, organizations and workplaces leading to an improved quality of life for our entire community.
IMPACT 2-1-1 is a central access point for people in need. During times of personal crisis or community disaster the free, confidential helpline and online resource directory make it easy for residents to get connected to information and assistance.
IMPACT Alcohol and Drug Abuse Services includes consultation and referral for people concerned about alcohol or drug use.
IMPACT Awareness raises community consciousness about risky drinking and promotes healthy lifestyles with the stop drinking [SO MUCH] milwaukee campaign.
IMPACT Workplace Services provides consultation, training and employee assistance programs to foster a healthy and productive work environment.
New Millennium. New Challenges. At the beginning of the new millennium, people in our community were beginning to feel the effects of a volatile economy. They needed help maintaining stability. At the same time, many of the nonprofit organizations and programs that had the experience and resources to provide assistance were virtually unknown. They needed help connecting to people in need.
A Community Came Together. A public-private coalition of stakeholders – including the Greater Milwaukee Foundation, Helen Bader Foundation, Northwestern Mutual Foundation, United Way of Greater Milwaukee and Milwaukee County government – recognized these mutual concerns needed to be addressed for the good of the community-at-large. They called on IMPACT’s expertise in providing telephonic assistance and connecting people to resources and, in 2002, lent support for the establishment of IMPACT 2-1-1. Approximately 56,000 people called for help in that first year; and in each of the following years, the volume of people contacting IMPACT 2-1-1 has grown. In fact, from 2002 through 2012, IMPACT 2-1-1 handled over 1 million requests for information and assistance.